Does this replace our practice-management software?

No. It sits in front of it. Cliniko, Jane, TM3 or whatever you run keeps clinical notes, the diary and invoicing; ClickFQ handles everything before somebody becomes a patient — search, enquiry, referral capture and follow-up — and hands the confirmed booking over.

Can you integrate with our booking and practice-management system?

In most cases yes, either through the vendor’s API or a booking hand-off so patients finish in your existing diary. Tell us which system each clinic runs on the audit call — groups often have two or three — and we will say plainly what we can integrate and what we cannot.

Is each clinic ranked separately, or do our own sites compete with each other?

Each clinic gets its own location pages, its own Google Business Profile management and its own reporting, so a patient searching in one suburb reaches the clinic nearest them rather than head office. Pages self-reference their canonical and target different suburbs, so they do not cannibalise one another — which is the usual problem when a group has grown by acquiring separate websites.

Can GP and consultant referrals come into the same pipeline?

Yes. Referrals arriving by form, email or phone land in the same CRM as self-referring patients, tagged by source, so you can finally see how much of the diary each referrer is worth and follow up when a regular referrer goes quiet.

Who owns our patient enquiry data?

You do. Every enquiry, contact record and conversation is yours and exportable in a standard format whenever you ask. You licence the platform underneath; you never licence your own patient list.

How is patient information handled?

Enquiry data is stored encrypted with role-based access and a full audit log, on SOC 2-certified infrastructure providers. We are not a clinical records system and do not hold treatment notes. Your specific obligations depend on your jurisdiction — bring your requirements to the call and we will tell you what we can and cannot sign.

Can each clinic see only its own patients while the group sees everything?

Yes. Roles are per clinic: a site manager sees their own enquiries and diary, while the group sees every site and the roll-up. That is what makes it usable by reception teams rather than only by head office.

How long does it take to launch across several clinics?

A group build is typically three to five weeks depending on how many existing websites need migrating and how many booking systems are in play. Clinics can go live in stages rather than waiting for the whole group to be ready.

Built for physical therapy clinics

Fill every diary, across every clinic.

Website, local SEO per site, one patient CRM and automated recall — built for multi-clinic physio and rehab groups and run by our team, so enquiries and referrals become completed courses of treatment.

Get my free clinic group growth audit →See what we build

Websites, CRM and growth managed for businesses in 14 countries.

Get my free clinic group growth audit

A scored audit of your physical therapy clinic website, sent within one working day. No call required to get it.

What do you need?

Free, and yours to keep. No call required to receive it.

120+

Websites shipped

14 days

Average time to launch

200+

Platform modules

14

Countries served

Sound familiar?

What it looks like when it's broken.

None of this is a website problem on its own. It is what happens when the website, the enquiries and the follow-up are three separate systems that nobody owns end to end.

Each clinic was set up with its own website and its own booking link, so nothing reports together and no two look the same.
Someone searches for physio in one suburb and lands on the group’s head-office page, then leaves without finding the clinic nearest them.
GP and consultant referrals arrive by email, fax and phone, and no one list holds all three.
A patient books an initial assessment, attends two sessions of a six-session course, and nothing ever brings them back.
You cannot say which clinic, which condition or which channel filled the diary this month.
Every reception chases did-not-attends differently, so cancellation rates vary between sites and nobody can explain why.

Where physical therapy clinics actually get found

The map pack decides who gets the call.

Patients searching “physical therapy near me” overwhelmingly choose from the top three Google Maps results. We optimize your Google Business Profile, build local rankings, and grow your reviews so new patients find you first.

What that's worth

One new patient is worth roughly $1,500 — so a single extra patient a month more than pays for your entire plan, and everything after is profit.

The journey

From first search to repeat business.

Every stage below is a place the customer can drop out. ClickFQ owns all of them, which is why the handoffs stop being where physical therapy clinics lose people.

01 · Search“physio near me”
02 · LandClinic + condition page
03 · EnquireForm, call or referral
04 · CaptureOne CRM, all clinics
05 · ReplyWhatsApp or SMS in minutes
06 · BookInitial assessment
07 · AttendReminders cut no-shows
08 · CompleteCourse recall + review

What we build

Built for physical therapy clinics, not adapted for them.

Only the modules this industry actually uses. The platform has far more — showing you the rest would just be a list.

A page per clinic and a page per condition treated
GP and consultant referrals captured into the same pipeline
Online booking per clinic and per practitioner
One patient enquiry CRM tagged by clinic and condition
WhatsApp and SMS reminders to cut did-not-attends
Course-completion and recall automation
Google Business Profile managed per clinic
Practitioner profiles with specialisms and registration numbers
Per-clinic reporting that rolls up to the group
Condition FAQs structured for AI answer engines
Local SEO per suburb rather than per city

The system

One system, five jobs.

Most suppliers sell you one of these. The gaps between them are where the money leaks.

01AttractLocal SEO per clinic and condition
02ConvertClinic pages + online booking
03CaptureOne patient CRM across every site
04Follow upReminders + course recall
05RetainReviews + re-referral campaigns

What this replaces

6 suppliers, or one line on your P&L.

This is the stack most physical therapy clinics end up assembling — a different vendor for each piece, none of them accountable for the result.

Assembled separately

Per-clinic website vendorsA different supplier per site$1,200
Local SEO retainerUsually only the flagship clinic$1,600
Booking software add-onsPer practitioner, per location$400
Patient messaging toolReminders and recall$200
Review managementPer location, billed separately$250
Reporting and analyticsSomeone building it by hand$300
6 suppliers, 6 invoices$3,950/mo

With ClickFQ · Scale

$3,499/month

One website, one CRM, one customer database
One automation layer that already connects them
One team accountable for the result
One invoice, one renewal, one number to call

Get my Growth Score →

Comparison figures are illustrative market rates for a single-location business, not quotes, and will vary by market and supplier.

Most physical therapy clinics land on Scale. A group needs every clinic ranked and reported separately while the enquiries land in one pipeline — that is Scale rather than several copies of a smaller plan.

Built in from day one

The modules that matter for physical therapy clinics.

Included in the flat monthly fee — no plugin licences, no per-feature invoices.

Google Business Profile

Map-pack visibility and review management, handled.

Booking & calendar

Slot booking with calendar sync and reminders.

Reminders & recall

Automatic nudges that cut no-shows and bring people back.

Built-in CRM

Every enquiry in one inbox, with follow-up tracking.

WhatsApp Business API

Alerts in seconds and replies where customers read.

Review workflow

Ask at the right moment, and reply from one screen.

Want the full list? See every module →

How ClickFQ works

A managed platform, not a one-off build.

Think of it the way a Shopify merchant does: the store is theirs, the platform underneath is licensed. You own your domain, your brand, your content and every customer record — we own and run the engine.

That is what lets us keep the system secure, updated, supported and continuously improved without you maintaining an internal technical team.

Yours

Your domain and brand
All website content and media
Customer information and records
Every lead, booking and enquiry
Full business-data export, on demand

Managed by us

Hosting, SSL and daily backups
Security patching and monitoring
Continuous platform improvements
All module updates and new features
Support and a dedicated PM

How it works

Live in 14 days, not four months.

01

Discovery call

30 minutes. Tell us the business, the jobs you want more of, and the modules that matter. We quote on the call.

02

Build & review

Live staging link on day 3. You comment directly on the page. Two rounds of revisions included.

03

Launch & handover

We ship to your domain, hand over admin logins and train your team. Then we run and update the platform for you.

FAQ

Questions from physical therapy clinics.

Couldn't find what you're looking for?

Get my Growth Score →

By city

Physical Therapy Clinics we build for, city by city.

Other verticals

We build for health & medical too.

Don't see yours? We build for any local service business. Browse all industries →

Ready when you are

Let's build your physical therapy clinic website.

We audit your site — UX, mobile, speed, local SEO, lead capture and follow-up — and send you a scored report within one working day. Yours to keep, whether or not we ever speak.

Typically respond in under 2 hours

Get my Growth Score

A scored audit of your site, sent within one working day. No call required to get it.